Privacy & Compliance

Our Commitment to Privacy

At Vital Health Mobile Services, protecting your personal information is one of our highest priorities. We are fully committed to maintaining the confidentiality, integrity, and security of all data collected through our services and website.

Any personal or medical information you provide is securely maintained by Vital Health Mobile Services and will never be sold, rented, or shared with any third party unless required by law or with your explicit written consent.

We only collect information necessary to provide our medical testing services, communicate results, and ensure regulatory compliance. All data is handled in accordance with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA Compliance

Vital Health Mobile Services complies fully with HIPAA regulations to ensure the privacy and protection of your Protected Health Information (PHI).
Our procedures include:

  • Secure data transmission and storage using encryption protocols.
  • Access controls that restrict PHI to authorized personnel only.
  • Routine audits and staff training to maintain HIPAA standards.
  • Immediate response to any suspected data breach or unauthorized access.

If you have questions or concerns about how your health information is used, you may contact our Privacy Officer at any time for clarification.

Information We Collect

Depending on the service requested, we may collect:

  • Name, contact details, and appointment information.
  • Medical testing information or results, as required for service delivery.
  • Payment and billing details, if applicable.

This information is collected directly from you through secure digital forms or during in-person testing.

How We Use Your Information

Your information is used solely for:

  • Scheduling and confirming mobile testing appointments.
  • Providing and documenting test results.
  • Contacting you with important updates or follow-up information.
  • Meeting compliance requirements under HIPAA and other applicable regulations.

We do not share, sell, or distribute your information to marketing partners or any third-party organizations.

Data Security

All electronic information is stored on secure, access-controlled systems. Physical records, if any, are kept in locked facilities accessible only to authorized medical and administrative staff.

We use SSL encryption on our website and regularly review our systems to protect against unauthorized access, alteration, or disclosure of your data.

Patient Rights

You have the right to:

  • Request a copy of your medical records.
  • Request corrections to any inaccuracies.
  • Request an accounting of disclosures of your PHI.
  • File a complaint if you believe your privacy rights have been violated.

Requests may be made directly to our Privacy Officer via our Contact page or by email at privacy@vitalhealthmobile.com.

Contact Information

If you have any questions or concerns about our Privacy or Compliance practices, please contact:

Privacy Officer
Vital Health Mobile Services
(814) 363-7260
privacy@vitalhealthmobile.com